> For the complete documentation index, see [llms.txt](https://platinumalgo.gitbook.io/docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://platinumalgo.gitbook.io/docs/faqs/general-faq/refund-policy.md).

# Refund Policy

### Subscription Policy:

All of our accounts are free to cancel.

Managing your account is your responsibility. Once access is granted and you've received the confirmation email of your order completion, refunds are not possible. However, refunds will be issued in cases where a duplicate payment has occurred.